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So much to do, so few people to do it… Corporate front offices are designed to make an impression; they are designed with one objective… to bowl over the visitor. And yet nine places out of ten fail to achieve visitor delight. Reception area architecture has changed rapidly, making progress in large leaps and bounds! Gone are the days of dreary drapes, bad paint jobs and plain furniture, the modern age has brought a burst of colour to the reception area. A dazzling display of lights on beautiful bevelled white ceilings greets the visitor. A plush couch that conforms to the curves of tired backs; the vignette of the paint on the walls diffusing so gently the light from the spots… beanbags, fountains, large spaces… Let’s face it; front offices have really gone hi-tech! Front office Manners Remember that you are the first contact for a visitor entering the premises, and therefore you are the face of “Enterprise” that has employed you. The manner in which you greet visitors is a representation of the enterprise’s standard for excellence. Your appearance and hygiene must be of the highest standard. No matter how busy the front office becomes you must project a competent, confident, calm, and organized, in control demeanor. When a visitor arrives you should look up from your work immediately and greet the visitor. Here are some tips to be followed while at the front office, so as to ensure that every visitor experiences “Delight”, whenever they visit your company Athithi Devo Bhavo’ This Vedic philosophy literally translates as visitors or guests are gods. Is this still relevant in today’s changing times? Why you should take your courier seriously? Couriers are one of the vital channels of communication for any organization. These packages as we know, specialize in delivering important or sensitive information that are received by people in an area to facilitate daily operations. In other words, these are the wrapped up messages, which are vital to both the sending and receiving parties. All industries in the business world today are the fortunate beneficiaries of this much needed and much appreciated service. What happens when this line of communication breaks up?

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